You will receive your insurance certificate, consumer information, treatment vouchers, and a guide from us. The insurance certificate proves which product you have purchased with us. It also serves as proof of insurance, for example, for authorities. The consumer information provides detailed information about the contract terms. You will need the treatment vouchers to present in doctor's offices. This way, the medical staff knows which services the insurance covers and how they can bill for them.
Additionally, you will receive an insurance card in the size of a bank card (EC card). The payment plan, showing when each contribution is due, will be sent to you separately.